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What Are Chatbots

Chatbots are software applications that are programmed to send messages to users in a conversational interface, much like a live chat widget. They act like digital agents and are used to interact with your site visitors.

They can complete a number of tasks that your visitor might require, whether it be pointing them to the right product of interest, helping direct them through to your sales team, or taking a booking or reservation. There is no end to what you can get a chatbot to do for you and everyone has slightly different requirements.

Ultimately they can act like a digital agent on your site, interacting with as many visitors as you have on your site at any one time and working 24 hours a day, 7 days a week and 52 weeks a year! They never stop.

Please contact us for a Free Consultation so we can help you understand how a bespoke chatbot can increase your conversions and help your team deal with the customers that really matter!

About Us

We are Watch the Dot, a web development and online consultancy with a presence in Cambridge and Plymouth, UK. We build websites that build your business by driving conversions. Chatbots are one of several digital marketing services we provide for our clients and our team are experienced at building chatbots for different industries, writing chatbot content that converts and designing chatbots that are extremely engaging and fun for the end user.

Our experienced chatbot and AI team will work with you to identify the best course of action for your specific needs - crucial to ensuring you can focus on the right areas.

We provide a personal and friendly service, helping organisations and individuals take control of their online presence. Whether it’s developing a full eCommerce enabled website, helping update an existing website, or managing a social media or blogging campaign, we have years of experience and can help you.

We work locally, nationally and even internationally with small and medium businesses, charities and bands, as well as community groups and individuals, and aim to provide a quick, highly competitive service.

Please do get in touch now for a no obligation chat about your needs, and how Watch The Dot can help your business.



Chat Stats

  • Mark Zuckerberg revealed Chatbots will be the secret to Facebook's success over the next TEN YEARS.
  • Billion dollar companies like Amtrak are already using Chatbots to get ROIs of 800% or more.
  • By 2021, 50% of companies will spend more on Bots than on mobile apps.
  • By next year, the average person will have more chat with Bots than with their spouse!
  • Gartner predicts that chatbots will power 85 percent of all customer service interactions by the year 2020
  • 48% of consumers would rather connect with a company via live chat than any other mean of contact.
  • 57% of consumers are interested in chatbots for their instantaneity.
  • 35% of consumers want to see more companies using chatbots.
  • 55% of consumers are interested in interacting with a business using messaging apps to solve a problem.
  • 95% of consumers believe 'customer service' is going to be the major beneficiary of chatbots.

Contact Us

Company Name

Watch the Dot Ltd

Address

City Business Park, Somerset Place,
Plymouth Devon , United Kingdom PL3 4BB

Office

01752643093

Email

info@watchthedot.com